Dyché, Jill. ( w 1 rekordach )

1. The CRM handbook : a business guide to customer relationship management / Jill Dyché. - Boston, 2002.
2. LCA online
3. http://www.dw-institute.com/education/conferences/neworleans2002/faculty2.asp?faculty_code=6

1. Dyché, Jill.

1. CRM : relacje z klientami / Dyché, Jill.